Active Listening (ej4)
Active listening is a skill that can be acquired and developed with practice. However, active listening can be difficult to master and will, therefore, take time and patience to develop.Learn more about this course..
- 18 hours
Detailed Course Outline:
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. For instance: We listen to obtain information. We listen to understand. We listen for enjoyment. We listen to learn.